PRELIMINARY INFORMATION
ARTICLE 1 SELLER INFORMATION
ARTICLE 1.1 – SELLER
Title: Gold Dresses Tekstil ve Dış Ticaret LTD. ŞTİ.
Address: Mehmet Nesih Özmen Mah. Çam Sok. No:4/1 Güngören – İSTANBUL
Telephone: +90 535 783 4581
Mersis:
ARTICLE 1.2 – BUYER
A person who is a member of the www.golddresses.com.tr shopping site as a customer. Address and contact information used while members shall prevail.
ARTICLE 2 – PROPERTIES OF THE PRODUCT SUBJECT TO SALE
The main features of the goods or services are available at www.golddresses.com.tr. You can examine the basic features of the product during the campaign.
The prices listed and announced on the site are the sales price. The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.
It consists of the type, quantity, brand / model, color, number of goods / products / services, sales price, payment method, and the information at the time the order is finalized.
The shipping fee, which is the shipping cost of the product, will be paid by the BUYER and will not be refunded.
ARTICLE 3 – GENERAL PROVISIONS
3.1) The BUYER declares that he / she has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the website www.golddresses.com.tr and gives the necessary confirmation electronically. RECEIVER; By confirming this Preliminary Information electronically, it confirms that the distance contracts have received the address to be given to the BUYER by the SELLER, the basic features of the ordered products, the price of the products including taxes, payment and delivery information, in advance of time.
3.2) The product subject to the contract shall be delivered to the cargo company to be delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product, provided that it does not exceed the legal 30-day period. interest.
3.3) The SELLER cannot be held responsible for the delivery of the ordered product to the BUYER due to all kinds of problems that the cargo company may encounter during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining its explicit approval before the contractual performance obligation expires.
3.6) If the SELLER fails to fulfill the contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, the SELLER notifies the consumer before the expiry of the performance obligation arising from the contract and returns the total price to the BUYER within 10 days.
3.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
3.8) After the delivery of the product, if the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons not due to the BUYER’s fault, the BUYER shall it must be returned to the SELLER. In this case, the shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days. For the payments made by the BUYER by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is completely related to the bank transaction process, the BUYER,
4.0) The SELLER makes periodic campaigns on product prices. These campaigns are for a certain period of time and are valid within the scope of the campaign conditions. The SELLER has the right to make all kinds of updates in the campaign conditions and to end the campaign early.
ARTICLE 4 – RIGHT OF WITHDRAWAL
RECEIVER; In distant contracts related to the sale of goods, the product (Excluding Concert and Event Tickets) may use the right to withdraw from the contract by refusing the goods within 14 (fourteen) days from the date of delivery to the person / organization at the address indicated, without any legal or criminal liability and without any justification. The withdrawal period may differ according to the product groups. Returns / exchanges are not accepted for non-reusable, health and personal hygiene products. Withdrawal period for evening dresses and evening dresses is 1 day from the day the product is received. In the case of distance contracts related to the presentation, this period starts on the date the contract is signed. Before the right of withdrawal expires, the right of withdrawal cannot be exercised in service contracts whose service is initiated with the approval of the consumer.
In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 days and the product must not be used within the framework of the provisions of Article 5. If this right is exercised,
- a) The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it.
- b) Return form,
- c) The products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any.
- d) The seller or the supplier is obliged to return all payments collected for the product within the period of withdrawal from the date of receipt of the notification that the consumer has exercised his right of withdrawal. The costs incurred for the delivery of transportation and similar goods to the consumer are not refunded as these services are provided to the BUYER for the delivery of the product.
- e) If there is a decrease in the value of the goods due to a reason caused by the BUYER’s fault or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER at the rate of his fault.
- f) If the campaign limit amount set by the SELLER is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
- g) Due to the right of withdrawal, the shipping fee paid when returning the returned product to the seller belongs to the SELLER if the product is made using the shipping code specified by the system when creating the return request. The BUYER is obliged to cover the costs arising from the return in case of sending a return package with a cargo company other than the specified return cargo company.
- h) If you want to pay for your order in cash or by bank card at your door, you can use the “Pay at Door service”, which is an additional service offered by the Cargo Company. The service fee of the Pay at the Door option, which is a payment service offered by the cargo company, belongs to the cargo company. If the product is returned, this service fee, for which the seller is not responsible, is not refundable.
ı) You can return the products you want to return to the address specified at https://www.golddresses.com.tr/contact-us/
ARTICLE 5 – PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL
From the goods whose protective elements such as packaging, tape, seal, package have been opened, which are prepared in line with the BUYER’s wishes or expressly his personal needs, which are not suitable for return due to their nature and that are in danger of deterioration or that are likely to expire; Products whose return is not suitable for health and hygiene, products that are mixed with other products after delivery and cannot be separated by nature, goods or services whose prices vary depending on the fluctuations in the financial markets and are not under the control of the seller or the supplier, except those provided under the subscription agreement, such as newspapers and magazines. publications, services performed instantly in electronic environment or intangible goods delivered immediately to the consumer, before the right of withdrawal expires,
In the implementation of this Preliminary Information, the Consumer Arbitration Committees and the Consumer Courts at the place where the BUYER purchases the goods or services and where the residence is located are authorized up to the value declared by the Ministry of Industry and Trade.
The SELLER can apply for complaints and objections to the arbitral tribunal or to the consumer court for consumer problems in the place where the goods or services are purchased or domiciled within the monetary limits determined by the Ministry of Industry and Trade each year in December.
This Preliminary Information is made for commercial purposes.
DISTANCE SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1 – SELLER
Title: Gold Dresses Tekstil ve Dış Ticaret LTD. ŞTİ.
Address: Mehmet Nesih Özmen Mah. Çam Sok. No:4/1 Güngören – İstanbul
Telephone: +90 535 783 4581
Email address: info@golddresses.com.tr
1.2 – ANCHOVIES
A person who is a member of the www.golddresses.com.tr shopping site as a customer.
Address and contact information used while members shall prevail.
ARTICLE 2 – SUBJECT
The subject of this contract is the Law No. 6502 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER has ordered electronically from the www.golddresses.com.tr website of the SELLER. It is the determination of the rights and obligations of the parties in accordance with the provisions.
ARTICLE 3 – CONTRACT SUBJECT PRODUCT
It consists of the type, quantity, brand / model, color, number of goods / products / services, sales price, payment method, and the information at the time the order is finalized.
ARTICLE 4 – GENERAL PROVISIONS
4.1 BUYER, on the website www.golddresses.com.tr, regarding the basic characteristics of the product subject to the contract, the sales price and payment method including all taxes, the delivery and the costs of this will be covered by the BUYER, the time of delivery and the full trade name, full address and contact information of the SELLER. He declares that he has read the preliminary information and has the information and gives the necessary confirmation electronically.
RECEIVER; By confirming this contract electronically, it confirms that, before the conclusion of the distance contracts, the seller has received the address to be given to the Consumer, the basic features of the products ordered, the price of the products including taxes, and the payment and delivery information.
4.2 The contractual product is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product, provided that it does not exceed the legal 30-day period. All shipping costs related to the delivery indicated in Article 3 will be covered by the BUYER and will be reflected under the name of “Shipping Fee” on the invoice for the order.
4.3 If the product subject to the contract is to be delivered to a person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.
4.4 The SELLER cannot be held responsible for any problems that the cargo company may encounter during the delivery of the product to the BUYER, and the ordered product cannot be delivered to the BUYER.
4.5 The SELLER is responsible for delivering the product subject to the contract in a sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.6 The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is justified.
4.7 If the SELLER fails to fulfill the contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the SELLER notifies the consumer before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price.
4.8 For the delivery of the contractual product, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
4.9 The BUYER acknowledges and undertakes that the credit card information defined in the system during shopping is correct, and that he has any legal and criminal legal liability arising from the use of this credit card. If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons not due to the BUYER’s fault after the delivery of the product, the product will be delivered to the SELLER for 3 days. it must be sent to the SELLER. In this case, the shipping costs belong to the BUYER.
4.10 If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. In the event that the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days.
4.11 The points awarded to the customer through a campaign by the SELLER are only valid for one purchase. These points are not refundable even if the product is returned.
In the payments made by the BUYER by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER will not be able to intervene in any way for possible delays, and the amount returned by the SELLER to the credit card by the bank may take an average of 2 to 3 weeks. it is already accepting.
ARTICLE 5 – RIGHT TO WITHDRAWAL
The BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract to him or to the person / organization at the address indicated.
However, the product cannot be refunded for the products, campaign and promotional products specially prepared for the BUYER for certain days such as New Year’s Eve, holidays, mother’s day, offered for sale and / or imported; The BUYER accepts these conditions and realizes the shopping.
In order to use the right of withdrawal, the SELLER must be notified by fax or e-mail within the period specified in the changing product groups and the product must not be used in accordance with the provisions of Article 7. If this right is exercised,
- a) The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning.
- b) Return form,
- c) Products to be returned within the specified return period must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. The product price is returned to the BUYER within 14 days following the receipt of these documents to the SELLER.
The shipping cost of the returned product due to the right of withdrawal will be covered by the SELLER in domestic orders.
When the product is returned to the SELLER, the original invoice submitted to the BUYER during the delivery of the product (in order to ensure consistency in our accounting records) must also be returned, and if the invoice is not sent to the SELLER with the product or within 5 days after the product is shipped, the refund will be processed. will not be carried out, the product will be returned to the BUYER in the same way with counter payment. On the invoice to be returned with the product, the phrase “return invoice” shall be written and signed by the BUYER.
- d) You can return the products you want to return to the address specified at https://www.golddresses.com.tr/yardim/
ARTICLE 6 – PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL
From the goods whose protective elements such as packaging, tape, seal, package have been opened, which are prepared in line with the BUYER’s wishes or expressly his personal needs, which are not suitable for return due to their nature and that are in danger of deterioration or that are likely to expire; Products whose return is not suitable for health and hygiene, products that are mixed with other products after delivery and which cannot be separated by nature, goods or services whose prices vary depending on fluctuations in the financial markets and are not under the control of the seller or the provider, except those provided under the subscription agreement, such as newspapers and magazines. publications, services rendered instantly in electronic environment or intangible goods delivered immediately to the consumer, before the right of withdrawal expires,
ARTICLE 7 – DEFAULT OF DEBT
If the BUYER goes into default, the BUYER agrees to pay the SELLER’s loss and damage due to delayed performance of the debt. In cases where the default of the BUYER is caused by the SELLER’s fault, the BUYER will not be obliged to meet any loss or damage claims.
ARTICLE 8 – AUTHORIZED COURT
In the implementation of this Preliminary Information, the Consumer Arbitration Committees and the Consumer Courts at the place where the BUYER purchases the goods or services and where the residence is located are authorized up to the value declared by the Ministry of Industry and Trade.
The SELLER can apply for complaints and objections to the arbitral tribunal or to the consumer court for consumer problems in the place where the goods or services are purchased or domiciled within the monetary limits determined by the Ministry of Industry and Trade each year in December.
This preliminary information is made for commercial purposes.
Please Note: Before signing the shipping report, please check whether your cargo package is damaged due to transportation. If there is any damage to your cargo package for any reason, please return your cargo to the cargo authority without signing any documents regarding the delivery. Your new products will be sent by us immediately. Golddresses.com is not responsible for the damage or deficiency of the products in the case of delivery of damaged products.
Gold Dresses Ticket Sales Policy
Gold Dresses Tekstil ve Dış Ticaret LTD. ŞTİ. Our goal as (“Gold Dresses”) is; By organizing your ticket purchases with a simple and easy procedure, you can access the tickets you want as soon as possible. This Sales Policy forms a part of our Terms of Use. It states that you have read and understood the provisions of the Sales Policy and that you will be deemed to have accepted the terms of the Sales Policy by becoming a member of our website and / or performing ticket purchases, and we recommend that you contact us if you have a request or complaint contrary to the provisions of the sales policy.
Ticket Terms and Conditions
- Gold Dresses, as the authorized ticket sales agency, sells tickets on behalf of the “organizer, event venue, club or theater” (hereinafter referred to as the “Event Organizer”) that organizes the event for which you purchased the ticket, and receives a service fee per ticket, however, it does not have the right and authority to determine ticket prices or seating places. The purchaser of the ticket declares and undertakes that he has purchased the ticket exclusively for personal use without any commercial purpose, and that he will not use the ticket for any commercial business or commercial activity, unless expressly permitted by the Event Organizer or its representatives. To give an example in this context, purchased tickets cannot be sold to third parties in any way whatsoever, The sale of the ticket cannot be offered for an additional fee or in any other way; Tickets purchased cannot be used for promotional or other commercial purposes, including advertising, contests and sweepstakes. Selling or attempting to sell the ticket for a price higher than the price written on it constitutes a justified reason for the confiscation of the ticket and / or the cancellation of the ticket without granting any right to a refund or other claim.
- When purchasing tickets from Gold Dresses, you have the right to buy a predetermined limited number of tickets for each event. With this application, it is aimed to prevent unfair ticket purchases. Ticket purchases can be limited to a certain maximum number per person and / or per credit card, and some activities may be limited per household. Gold Dresses reserves the right to unilaterally cancel the tickets purchased above the amount limit it has notified without prior notice.
3.Tickets are usually sold through various distribution points such as the internet, call center, retail outlets. As all sales channels access the same ticketing pool, tickets can be sold out quickly at popular events. In some cases, additional tickets may be presented before the event, but Gold Dresses does not have any control over this capacity or availability of tickets and / or does not give any guarantees in this context.
- When the delivery of the purchased tickets via “courier” option is selected, you must be at the delivery address on the day of delivery and present a photo ID. The courier may not deliver to anyone other than the credit card holder for security purposes. If an address is given outside the delivery areas, delivery cannot be made. The Delivery Form will be signed during delivery.
- The responsibility of checking and keeping your tickets belongs to you. When you receive your tickets, please keep them in a safe place. Please note that the tickets can be damaged and become unusable due to direct sunlight or heat.
- The dates of the events may be changed or canceled from time to time by the Event Organizer for various reasons. In this case, the procedure to be applied is determined and announced by the organizers. Gold Dresses has no responsibility for the cancellation of the event and / or the change of the event date. It is your responsibility to be aware of whether the relevant event has been canceled and the new date and time of an event whose date has been changed. In the event that an event is canceled or its date is changed, we will make reasonable efforts to notify ticket holders of the cancellation or change, provided we obtain the necessary authorization from the Event Organizer.
- As a rule of thumb, all ticket sales are final. In the event that the sold tickets are lost, stolen, damaged or destroyed in any way, there is no ticket change / new ticket printing or refund. Except for the cancellation of the event, sold tickets are not canceled, changed or refunded in any way after the sales process. In addition, in cases where it is not possible for the ticket holder to attend the event whose date has been changed, ticket holders can be refunded. Refunds are limited to the fee written on the purchased ticket and the relevant service fee per ticket, and it is not possible to claim a transaction fee or any other fee. However, in case of cancellation or postponement of the event, The Event Organizers have the right to impose some restrictions on the terms of the refund, as well as the right to change the program without the obligation to refund or change tickets. It is the responsibility of our customers to comply with the deadlines and other instructions set by the organizer for refunds. In this context, Gold Dresses does not assume any responsibility. For canceled or postponed events, tickets must be sent to Gold Dresses address by courier in order to be able to refund the ticket amount. It is the responsibility of our customers to comply with the deadlines and other instructions set by the organizer for refunds. In this context, Gold Dresses does not assume any responsibility. For canceled or postponed events, tickets must be sent to Gold Dresses address by courier in order to be able to refund the ticket amount. It is the responsibility of our customers to comply with the deadlines and other instructions set by the organizer for refunds. In this context, Gold Dresses does not assume any responsibility. For canceled or postponed events, tickets must be sent to Gold Dresses address by courier in order to be able to refund the ticket amount.
- Tickets have been issued subject to the rules and regulations of the relevant venue and Event Organizer. If you violate any of these rules and regulations or cause damage-discomfort, act unlawfully and / or criminally, the venue officer or the Event Organizer has the right to take you out of the venue or not to let you into the venue.
Security calls can be made from time to time in order to ensure the safety of the customers.
- Entry and exits to and from the event venue are made in accordance with the rules and regulations determined by the Event Organizer and the event venue. It is a general principle not to go out and re-enter the venue after the ticket control. Allowing those who are late to the event to enter the venue during a suitable break at the event depends entirely on the rules and regulations set by the Event Organizer and may differ according to the event organizers. No guarantee is given by Gold Dresses for our customers who are late.
- The use of cameras or recording equipment is subject to the Rules and Regulations set by the Event Organizer. Therefore, bringing cameras or other recording equipment, laser pen and mobile phones into the venue may be prohibited.
- Event organizers may prohibit animals from entering the event area, with the exception of dogs that guide people with disabilities.
- Event organizers may prohibit the bringing of food and drinks brought by customers from outside to the venue.
- The venue of the event, the Event Organizer and Gold Dresses do not assume any responsibility for the personal belongings of the customers.
- The ticket holder is only entitled to a place with the value written on the ticket, and the event venue or Event Organizer reserves the right to give the ticket holder a different place from the place indicated on the ticket.
- Apart from the price written on the ticket and the related service fee, Gold Dresses has no other obligations, commitments and responsibilities regarding tickets / ticket sales and / or events. Customers acknowledge, declare and undertake that Gold Dresses’s liability is limited to this article and that they will not accept Gold Dresses as responsible, except for the liability limit in this article, regardless of its name.
- Please note that if you wish to receive any information from Gold Dresses regarding the ticket purchase, you must keep your reference number as you will be required to provide the reference number provided to you during the completion of your transaction.
- These terms and conditions are all subject to Turkish Law.
- The Gold Dresses website has also been prepared in languages other than Turkish. In case of any differences and / or contradictions between Turkish and other languages, the Turkish text will be taken as a basis.